About MSU

Mystery Shopper University (MSU) offers the industry’s most comprehensive training for individuals aiming to elevate mystery shopping from a casual side hustle to a professional, lucrative, income-generating career. MSU provides a structured program that includes everything needed to excel in the mystery shopping field. Mystery Shopper University (MSU) provides a progressive certification path with four levels: Certificate of Proficiency, Associate’s, Bachelor’s, and Master’s levels. Students gain a deep dive into all facets of mystery shopping, from the basics—such as the industry’s history, insights, and starting steps—to advanced topics, including ethics, assignment sourcing, and best practices.

Additionally, MSU offers specialized training in niches like apartment shops, fine dining, and medical mystery shopping, with acted-out scenarios to ensure practical understanding. This comprehensive program prepares students to thrive in the mystery shopping industry with well-rounded expertise, professional insights, and targeted skills.